Privacy Policy

/Privacy Policy
Privacy Policy 2018-05-22T12:08:07+00:00

Who are we?

We are Miles Audio Visual, a small business based in East Grinstead, West Sussex, UK, who specialise in a variety of audio visual services, including filming, format conversion, CD and DVD duplication, audio recording and hire of equipment etc.

The proprietor is Simon Taylor who can be emailed at simon@milesav.co.uk or called on 0800 5300 628.

Our website address is www.milesav.co.uk.

What personal data we collect and why we collect it

Any personal data which you supply upon purchase of a product from our online store will only be used for the purpose of billing/invoicing and order fulfilment. Your personal data will never be shared or sold on to any third party except to the extent necessary to provide the goods or service. For example, to reputable courier companies who may be delivering your item.

We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your enquiries, questions, and/or other requests.

We may collect the following information from you if you contact us:

  • Name, including title and surname
  • Contact information, such as email address or telephone number
  • Details connected to any order you may be enquiring about, such as order number or postal address
  • Payment information – please note however, any credit or debit card details are never taken or stored by us, but may be stored by our payment provider (currently PayPal).

You have the right to have your data held by us deleted on request. We will comply with any such request promptly, however it should be noted that certain data is not able to be deleted, for example – the HMRC requires us to hold sales invoices for several years for tax purposes.

You also have the right to request what information we hold about you. We will again respond promptly to any such request explaining what data we hold and why we are holding it.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information (http://www.google.com/privacy.html).

Contact Forms

Personal data from our contact form will be used for customer service purposes, i.e. to get in touch with you – this data is only held by us, and never passed on to any third party or used for marketing purposes.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls (web addresses) (this is an example: https://goo.gl/BdLwBQ).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Resources & Further Information

Miles Audio Visual has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Last Updated: 22nd May 2018